Privacy Policy

Welcome to Namma Nellai (“we”, “us”, “our”, or the “Website”). This Privacy Policy explains how we collect, use, store, share, and otherwise handle information when you visit or use nammanellai.in and its related directory services.

Namma Nellai is a local business and place directory intended to help users discover businesses, services, places, and other relevant local information within our target geographical area.

By using the Website or submitting information to us, you acknowledge that your information may be handled as described in this Privacy Policy.

1. Information We Collect

We may collect information in different ways depending on how you interact with the Website.

1.1 Information You Provide When Submitting a Listing or Place

Businesses, business representatives, and other users may submit a business or place for inclusion in our directory.

Information submitted may include:

  • Business or place name
  • Category
  • Address and location information
  • Phone number
  • Email address
  • Website or social media links
  • Description of the business or place
  • Operating hours
  • Services or products offered
  • Images or other media
  • Map or location information
  • Other information relevant to the listing

Submitted listings may be reviewed before publication. We may edit, reject, request clarification regarding, or remove submitted information in accordance with our applicable policies.

1.2 Listing Update and Correction Requests

Users and businesses may request corrections, updates, additions, or removal of information relating to an existing listing.

This may include requests to:

  • Correct business information
  • Update contact details
  • Update an address or location
  • Add or update images
  • Add information about services or facilities
  • Report inaccurate information
  • Request other reasonable changes to a listing

We may collect information necessary to review and process such requests.

Submission of a request does not automatically guarantee that a requested change will be published. Requests may be reviewed to help maintain the accuracy and integrity of the directory.

1.3 Contact and Enquiry Forms

Some directory listings may include contact or enquiry forms.

When you submit an enquiry through such a form, we may collect information such as:

  • Your name
  • Phone number
  • Email address, where requested
  • Your message or enquiry
  • Information identifying the listing you contacted

This information may be used to process and facilitate your enquiry.

Depending on how the relevant feature operates, your enquiry may be shared with or made available to the relevant business, listing owner, or authorised representative so that they can respond to your enquiry.

Please avoid submitting unnecessary sensitive personal information through contact or enquiry forms.

1.4 Reviews and Other User-Generated Content

Users may be able to submit reviews, ratings, comments, photographs, or other content relating to businesses or places.

Information associated with such submissions may include:

  • The content of your review or submission
  • Ratings
  • Images or photographs
  • Your name or display name, where applicable
  • Technical information associated with the submission
  • Other information you voluntarily provide

Reviews and other content submitted for publication may be publicly visible once approved or published.

We may moderate, edit, reject, remove, or otherwise manage user-generated content in accordance with our applicable Terms, Review Policy, Community Guidelines, or other policies.

1.5 Images and Other Media

Users, businesses, and other contributors may submit photographs or other media for use on the Website.

By submitting media, you represent that you have the necessary rights, permissions, and authority to submit that content.

We may store, display, reproduce, resize, optimise, adapt, distribute, and otherwise use submitted media in connection with:

  • Displaying directory listings
  • Operating and improving the Website
  • Promoting the relevant listing or directory
  • Marketing the Website and its services
  • Other legitimate purposes connected with operating Namma Nellai

Copyright ownership in submitted content is not automatically transferred solely by submitting it to the Website.

However, by submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, distribute, adapt, format, optimise, and otherwise use the submitted content for the operation, promotion, and improvement of Namma Nellai and related services.

You retain any rights that you legally hold in your original content, subject to the licence granted to us.

We may remove submitted content where we reasonably believe that it infringes intellectual property rights, violates applicable policies, is misleading, unlawful, inappropriate, or otherwise unsuitable for the Website.

1.6 Business Contact Information

Directory listings may contain publicly displayed business information such as:

  • Business name
  • Address
  • Phone number
  • Email address
  • Website
  • Social media links
  • Business hours

This information may be submitted by the business, a representative, a user, or obtained from other sources considered appropriate for maintaining directory information.

Where a phone number or other contact information is displayed publicly as part of a listing, it may be accessible to visitors to the Website.

Businesses or authorised representatives may request corrections to inaccurate listing information through our listing correction or contact processes.

2. Automatically Collected Information

When you visit the Website, certain technical and usage information may be collected automatically.

This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring website or source
  • Approximate geographical information
  • Date and time of visits
  • Interactions with Website content
  • Advertising interactions
  • Technical logs and diagnostic information

We may use this information for purposes such as:

  • Operating the Website
  • Improving Website performance
  • Understanding how visitors use the Website
  • Detecting technical problems
  • Maintaining security
  • Measuring traffic and audience behaviour
  • Advertising and analytics

3. Google Analytics and Other Analytics Technologies

We may use Google Analytics and other analytics or measurement technologies to understand how visitors interact with the Website.

These services may collect or process information relating to:

  • Website visits
  • Pages viewed
  • User interactions
  • Approximate location
  • Device and browser information
  • Traffic sources
  • Website performance

Google and other analytics providers may use cookies or similar technologies in connection with their services.

We may also introduce additional analytics, advertising measurement, conversion tracking, or performance measurement technologies in the future.

Such technologies may be used to help us understand:

  • How visitors find the Website
  • Which pages and listings are useful
  • Website performance
  • Advertising performance
  • User behaviour and engagement

4. Advertising and Google AdSense

Namma Nellai may display advertisements.

We may use advertising services including Google AdSense, as well as other advertising technologies, networks, or partners where appropriate.

Advertising providers may use cookies, device identifiers, IP addresses, and similar technologies to:

  • Display advertisements
  • Measure advertising performance
  • Limit repeated advertisements
  • Detect invalid traffic
  • Personalise advertising where legally permitted
  • Measure conversions and interactions

Google and its partners may collect and process information in accordance with their own policies.

Where required by applicable law or platform requirements, we may implement consent mechanisms or other tools that allow visitors to manage relevant advertising and cookie preferences.

The advertisements shown on the Website may be based on factors such as:

  • The content of the page
  • General visitor interests
  • Approximate location
  • Previous browsing activity where permitted
  • Other signals used by advertising providers

We do not control all advertisements displayed by third-party advertising networks.

5. Cookies and Similar Technologies

We and third parties may use cookies and similar technologies.

Cookies may be used for purposes including:

  • Essential Website functionality
  • Security
  • Analytics
  • Remembering preferences
  • Advertising
  • Advertising measurement
  • Fraud prevention
  • Performance monitoring

Third-party services used on the Website may also place or access cookies in accordance with their own policies.

You may be able to manage cookies through your browser settings and, where available, through our consent or cookie preference tools.

For more information, please refer to our [COOKIE POLICY LINK].

6. Google Maps and Third-Party Map Services

Some listings may include embedded maps or links to external map services, including Google Maps.

When you interact with an embedded map or follow a link to a third-party mapping service, that service may collect information in accordance with its own privacy policies and terms.

We do not control the privacy practices of third-party mapping providers.

The use of embedded maps and external mapping services may be subject to the relevant provider’s applicable terms and policies.

7. Newsletter and Email Communications

We may provide newsletter subscriptions or other email communications.

If you voluntarily subscribe, we may collect information such as:

  • Your name
  • Email address
  • Subscription preferences

We may use this information to send:

  • Newsletters
  • Directory updates
  • Local information
  • Website updates
  • Promotional communications
  • Other communications related to Namma Nellai

You may be able to unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication or by contacting us at nammanellai.in@gmail.com.

8. Paid Listings, Featured Listings and Verification Features

The Website may offer paid promotional or visibility features, including featured listings, promotional banners, enhanced listing presentation, or other paid directory features.

We may collect information relating to the relevant listing or promotional request, such as:

  • Business information
  • Contact information
  • Promotional materials
  • Images
  • Listing preferences
  • Communication relating to the requested feature

Paid listings and promotional features may receive enhanced visibility or presentation on the Website.

A paid feature does not necessarily mean that we independently guarantee the quality, legality, safety, or reliability of a business.

The Website may also use verification indicators or badges in accordance with its applicable verification policies.

A verification indicator represents only the level or type of verification described by Namma Nellai and should not be interpreted as a guarantee, endorsement, government approval, or guarantee of the quality of a business unless expressly stated otherwise.

9. How We Use Information

We may use collected information to:

  • Operate and maintain the Website
  • Review and publish directory listings
  • Review listing submissions
  • Process correction or update requests
  • Display business and place information
  • Facilitate contact or enquiries
  • Publish and moderate reviews
  • Display submitted images and media
  • Improve the accuracy and quality of the directory
  • Improve Website functionality and performance
  • Communicate with users and businesses
  • Send newsletters where consent or another lawful basis applies
  • Display and measure advertising
  • Analyse Website usage
  • Detect fraud, abuse, spam, and invalid activity
  • Enforce our policies
  • Protect our rights and users
  • Comply with legal obligations

10. How Information May Be Shared

We may share information in circumstances including the following.

With Businesses or Listing Representatives

Where you submit an enquiry through a business listing, relevant contact information and the content of your enquiry may be provided to the relevant business or authorised representative.

With Service Providers

We may use third-party providers for services such as:

  • Website hosting
  • Email delivery
  • Analytics
  • Advertising
  • Security
  • Spam prevention
  • Data storage
  • Technical support

These providers may process information where necessary to provide their services.

Publicly on the Website

Information submitted for publication, including business information, reviews, ratings, and images, may be publicly visible.

Legal Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Protect our rights
  • Protect users or the public
  • Investigate fraud or abuse
  • Enforce our policies

Business Changes

If the Website or its operations are transferred, acquired, reorganised, or otherwise undergo a business change, relevant information may be transferred where legally permitted.

11. Data Accuracy

Business information can change over time.

Although we may review and moderate listings, we cannot guarantee that every listing or item of information on the Website is complete, current, or accurate at all times.

If you believe information is incorrect, you may submit a correction request through the Website or contact us at:

nammanellai.in@gmail.com

12. Data Retention

We retain information for as long as reasonably necessary for purposes including:

  • Operating the Website
  • Maintaining published listings
  • Responding to enquiries
  • Managing reviews and submissions
  • Meeting legal obligations
  • Resolving disputes
  • Maintaining security
  • Enforcing agreements and policies

The retention period may vary depending on the nature of the information and the reason it was collected.

Publicly submitted content may remain associated with the Website until it is removed, deleted, or otherwise no longer required.

13. Security

We take reasonable technical and organisational measures intended to protect information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure.

We cannot guarantee absolute security.

Users should take reasonable precautions when submitting information online and should avoid sharing unnecessary sensitive personal information through public forms or directory submissions.

14. Your Rights and Choices

Depending on applicable law and the nature of the information involved, you may be able to request:

  • Access to personal information we hold about you
  • Correction of inaccurate information
  • Deletion of certain personal information
  • Withdrawal from certain marketing communications
  • Updates to information associated with a business or listing
  • Removal or review of certain submitted content

Requests may be subject to identity verification, legal requirements, and legitimate operational requirements.

To make a privacy-related request, contact:

nammanellai.in@gmail.com

15. Future User Accounts and Features

At present, the Website may not require general visitors to create user accounts for ordinary use.

However, Namma Nellai may introduce additional features in the future, including user accounts, business management tools, listing claim functionality, account dashboards, or other services.

If such features are introduced, we may collect additional information necessary to provide and secure those services.

This Privacy Policy may be updated to reflect material changes to how information is collected or used.

16. Third-Party Websites and Services

The Website may contain links to third-party websites, social media platforms, map services, business websites, or other external services.

We are not responsible for the privacy practices or content of third-party websites or services.

You should review the privacy policies and terms of any third-party service you choose to use.

17. Children

Namma Nellai is not specifically intended for collecting personal information from children.

If we become aware that personal information has been collected in violation of applicable law, we may take reasonable steps to remove or delete the information.

Parents or guardians who believe that a child has provided personal information may contact us at:

nammanellai.in@gmail.com

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Users are encouraged to check occasionally for policy changes.

Where required or appropriate, we may provide additional notice of significant changes.

Your continued use of the Website after an updated Privacy Policy becomes effective may be subject to the updated policy, to the extent permitted by applicable law.

19. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or how information is handled, please contact us:

Namma Nellai
Website: nammanellai.in
Email: nammanellai.in@gmail.com

20. Summary

Namma Nellai collects information primarily to operate a local directory, publish and manage business and place listings, facilitate enquiries, allow reviews and media submissions, improve the Website, analyse usage, communicate with subscribers, and support advertising.

Business and directory information intended for publication may be publicly displayed. Users should ensure that they have appropriate rights and authority before submitting information, images, reviews, or other content.

We may use third-party services for analytics, advertising, maps, hosting, and other Website functions. These third parties may process information in accordance with their own applicable policies.

For questions about your information or this Privacy Policy, please contact nammanellai.in@gmail.com.