Terms and Conditions

Welcome to Namma Nellai.

These Terms and Conditions (“Terms”) govern your access to and use of nammanellai.in and its related pages, features, directory services, forms, listings, reviews, advertisements, and other services provided through the Website.

In these Terms, “we”, “us”, “our”, and “Namma Nellai” refer to the operator of the Website. “you” and “your” refer to any person, visitor, business, representative, advertiser, contributor, or other user of the Website.

By accessing or using the Website, submitting information, submitting a listing, submitting a review, uploading content, or otherwise interacting with Namma Nellai, you agree to these Terms. If you do not agree with these Terms, you should not use the Website or submit content to it.

1. About the Website

Namma Nellai is a local directory intended to help users discover businesses, services, organisations, places, and other useful local information within Tirunelveli and other areas that may be added to the Website in the future.

The Website may provide information including:

  • Business and place listings
  • Contact information
  • Address and location information
  • Categories and services
  • Business hours
  • Images and other media
  • Reviews and ratings
  • Links to third-party websites
  • Map embeds and location links
  • Advertising
  • Featured or promoted listings
  • Other directory-related information

The Website may add, modify, suspend, or discontinue features, categories, pages, services, or functionality at any time.

2. Use of the Website

You agree to use the Website lawfully and responsibly.

You must not use the Website to:

  • Violate applicable laws or regulations
  • Submit false, misleading, or fraudulent information
  • Impersonate another person or business
  • Submit information without appropriate authority
  • Submit spam or unsolicited promotional content
  • Attempt to manipulate listings, reviews, ratings, or search results
  • Upload malware, harmful code, or malicious content
  • Interfere with the security or operation of the Website
  • Attempt to gain unauthorised access to the Website or its systems
  • Collect personal information from users without permission
  • Infringe copyright, trademark, privacy, or other rights
  • Harass, threaten, abuse, or harm others
  • Use automated systems to access or extract Website content where prohibited by applicable law or without our permission
  • Use the Website for unlawful, fraudulent, deceptive, or harmful purposes

We may restrict or terminate access to the Website where we reasonably believe these Terms or applicable law have been violated.

3. Directory Information and Accuracy

Namma Nellai aims to provide useful local information. However, business and place information may change over time.

Information displayed on the Website may include information submitted by:

  • Businesses
  • Business representatives
  • Users or community members
  • Other contributors
  • Other sources considered appropriate for maintaining directory information

We do not guarantee that every listing is complete, current, accurate, or suitable for your particular needs.

Before relying on important information, you should independently verify relevant details directly with the relevant business, organisation, place, or service provider.

This may include verifying:

  • Business hours
  • Prices
  • Availability
  • Services
  • Contact information
  • Location
  • Qualifications
  • Licences
  • Safety information
  • Any other important information

Your use of information obtained through the Website is at your own discretion.

4. No Endorsement of Businesses or Listings

The inclusion of a business, organisation, service, place, or other listing on Namma Nellai does not necessarily mean that we:

  • Endorse it
  • Recommend it
  • Guarantee it
  • Verify all of its information
  • Guarantee the quality of its products or services
  • Guarantee its legality or safety
  • Guarantee its availability
  • Guarantee customer satisfaction

Users are responsible for conducting their own assessment before engaging with any business or service.

Any transaction, communication, agreement, purchase, or dispute between you and a listed business is generally between you and that business.

5. Adding a Business or Place

Businesses, authorised representatives, and other users may be able to submit a business, service, organisation, or place for inclusion in the directory.

By submitting a listing, you represent that:

  • The information submitted is accurate to the best of your knowledge
  • You have the authority to submit the information
  • You have the necessary rights to submit any images or other content
  • The submission is not intentionally misleading
  • The listing does not promote unlawful activity
  • The content does not infringe the rights of another person or organisation

Submission of a listing does not guarantee publication.

We may, at our discretion:

  • Review submissions
  • Edit formatting or categorisation
  • Request additional information
  • Reject a listing
  • Remove duplicate listings
  • Remove inaccurate information
  • Remove policy-violating content
  • Suspend or remove published listings

We are not required to publish every submitted listing.

6. Listing Changes and Correction Requests

Users and businesses may request corrections or updates to existing listings.

You may request changes relating to matters such as:

  • Business name
  • Address
  • Phone number
  • Website
  • Services
  • Operating information
  • Images
  • Other relevant listing details

We may require reasonable information before making certain changes, particularly where the requested change may affect a business’s identity, contact information, ownership, or public representation.

Submitting a correction request does not guarantee that the requested change will be made.

We may review information for accuracy, consistency, fraud prevention, and compliance with our policies.

7. Reviews, Ratings and User Contributions

The Website may allow users to submit reviews, ratings, comments, images, or other content.

By submitting such content, you agree that:

  • Your contribution is based on genuine experience or knowledge where applicable
  • You will not intentionally submit false or misleading information
  • You will not impersonate another person
  • You will not submit fraudulent or manipulated reviews
  • You will not submit content solely intended to harm or unfairly target a business or person
  • You will not submit unlawful, abusive, threatening, hateful, or inappropriate content
  • You will not include unnecessary personal or confidential information about others
  • You will not submit content that infringes intellectual property rights

We may moderate, review, edit, reject, hide, or remove user-generated content at our discretion.

Reviews represent the opinions of their respective authors and do not necessarily represent the views of Namma Nellai.

We do not guarantee that every review is accurate, complete, or reliable.

8. Images and User-Submitted Content

Users, businesses, and contributors may submit images, photographs, logos, descriptions, or other content to the Website.

By submitting content, you confirm that:

  • You own the content or have the necessary rights and permissions to submit it
  • Your submission does not infringe another person’s copyright, trademark, privacy, or other rights
  • The content is lawful and appropriate for publication

You retain any rights you legally hold in your original content.

However, by submitting content to Namma Nellai, you grant us a non-exclusive, worldwide, royalty-free licence to:

  • Store the content
  • Display the content
  • Reproduce the content
  • Format and resize the content
  • Optimise the content for Website performance
  • Adapt the content where reasonably necessary for display
  • Distribute the content through the Website
  • Use the content to operate and promote the directory

This licence is granted for the duration reasonably necessary to operate, maintain, promote, and archive the relevant content and services, subject to applicable law and valid removal requests.

We may remove content where we reasonably believe it violates these Terms or applicable policies.

9. Intellectual Property

The Website, including its design, branding, original text, graphics, functionality, databases, structure, and other original content may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, sell, republish, or commercially exploit substantial portions of our original Website content without permission, except where permitted by applicable law.

Individual business names, trademarks, logos, and other third-party intellectual property remain the property of their respective owners.

The inclusion of a business in the directory does not grant Namma Nellai ownership of that business’s trademarks or intellectual property.

10. Copyright and Content Removal

If you believe that content on the Website infringes your copyright or other legal rights, you may contact us with sufficient information to identify:

  • The content concerned
  • The relevant Website URL
  • The basis of your request
  • Your connection to or ownership of the relevant rights

We may review and respond to reasonable requests in accordance with applicable law and our policies.

We may remove, restrict, or modify content where appropriate.

11. Contact and Enquiry Forms

Some listings may include forms that allow users to submit enquiries.

When you submit an enquiry, you are responsible for the information you provide.

You must not use enquiry forms to:

  • Send spam
  • Harass a business or individual
  • Submit fraudulent requests
  • Send malicious content
  • Attempt to collect information unlawfully

Where applicable, your enquiry may be transmitted or made available to the relevant business or authorised representative.

We do not guarantee that a business will respond to an enquiry.

Any subsequent communication or transaction between you and a business is generally your responsibility.

12. Paid, Featured and Promotional Listings

Namma Nellai may offer paid features designed to increase the visibility or presentation of a business listing.

These may include:

  • Featured placement
  • Promotional banners
  • Enhanced listing presentation
  • Other advertising or promotional opportunities

The availability, pricing, and features of paid services may change over time.

Payment for a promotional feature does not guarantee:

  • A specific number of visitors
  • A specific number of enquiries
  • Sales or revenue
  • Search engine rankings
  • Leads or conversions
  • Business success

Paid placement does not necessarily mean that we independently recommend or endorse a business.

Where appropriate, paid, sponsored, or promotional content may be identified.

Additional terms may apply to paid listings, advertising, and promotional services.

13. Verification Badges and Indicators

Namma Nellai may provide verification badges or other indicators for eligible listings.

The meaning of a verification badge depends on the verification process used by Namma Nellai.

Unless expressly stated otherwise, a verification badge:

  • Does not represent government approval
  • Does not guarantee business quality
  • Does not guarantee customer satisfaction
  • Does not guarantee legality or safety
  • Does not constitute a recommendation

Verification features may be modified, suspended, or removed where appropriate.

14. Advertising

The Website may display:

  • Google AdSense advertisements
  • Third-party advertisements
  • Local advertisements
  • Sponsored placements
  • Promotional listings
  • Other advertising content

Advertising helps support the operation and development of the Website.

We may use third-party advertising technologies that collect or process information in accordance with applicable privacy policies and consent requirements.

We do not necessarily endorse every product, service, or advertiser displayed through third-party advertising networks.

15. Third-Party Websites and Services

The Website may contain links or references to:

  • Business websites
  • Social media platforms
  • Google Maps
  • Other map services
  • Advertiser websites
  • Other third-party services

Third-party services operate independently from Namma Nellai.

We are not responsible for:

  • Third-party content
  • Availability
  • Privacy practices
  • Security
  • Products or services
  • Transactions
  • Policies

Your use of third-party services is subject to their respective terms and policies.

16. Google Maps and Map Embeds

Certain listings may include embedded maps or links to third-party mapping services, including Google Maps.

Such maps and services are provided by third parties and may be subject to their own terms, privacy policies, and technical requirements.

Namma Nellai does not control third-party map services or guarantee their availability or accuracy.

Map information should be independently verified where accuracy is important.

17. User Accounts and Future Features

The Website may not currently require general users to create an account for ordinary use.

However, Namma Nellai may introduce additional features in the future, including:

  • User accounts
  • Business dashboards
  • Listing management tools
  • Listing claim processes
  • Account verification
  • Other directory services

Additional terms, policies, or requirements may apply to future features.

We may update these Terms when such changes are introduced.

18. Prohibited Content

You must not submit content that:

  • Is false or intentionally misleading
  • Is fraudulent
  • Is defamatory
  • Is threatening or abusive
  • Promotes unlawful activity
  • Contains malware
  • Contains spam
  • Infringes intellectual property rights
  • Violates privacy rights
  • Contains unnecessary sensitive personal information about another person
  • Is sexually explicit or otherwise inappropriate for the Website
  • Promotes hate or discrimination
  • Is otherwise unlawful or harmful

We may remove prohibited content without prior notice where reasonably necessary.

19. Disclaimer of Warranties

To the extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Website will always be available
  • The Website will be error-free
  • All information will always be accurate
  • Every listing will remain current
  • Every business will respond to enquiries
  • Every review will be accurate
  • The Website will meet every user’s needs

You use the Website at your own risk.

20. Limitation of Liability

To the extent permitted by applicable law, Namma Nellai will not be responsible for losses or damages arising solely from:

  • Reliance on directory information
  • Dealings with listed businesses
  • Third-party products or services
  • User-submitted content
  • Reviews or ratings
  • Advertising content
  • Third-party websites
  • Website interruptions
  • Errors or outdated information

Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.

21. Indemnification

Where permitted by applicable law, you agree to be responsible for claims, losses, liabilities, damages, or expenses arising from your unlawful use of the Website or your violation of these Terms.

This may include claims arising from:

  • Content you submit
  • Information you provide
  • Intellectual property infringement caused by your submission
  • Fraudulent or misleading activity
  • Other unlawful use of the Website

22. Privacy

Our handling of personal information is described in our Privacy Policy.

By using the Website, you acknowledge that relevant information may be collected and processed as described in:

Privacy Policy

23. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

  • New Website features
  • Changes to services
  • Legal or regulatory developments
  • Changes to advertising or payment systems
  • Improvements to our policies

Your continued use of the Website after updated Terms take effect may constitute acceptance of the updated Terms to the extent permitted by applicable law.

24. Suspension or Termination

We may restrict, suspend, remove, or terminate access to content, listings, features, or the Website where reasonably necessary.

This may occur where we believe there has been:

  • A violation of these Terms
  • Fraud
  • Spam
  • Abuse
  • Security risks
  • Unlawful activity
  • Intellectual property infringement
  • Misleading information
  • Other conduct that may harm users or the Website

We may also remove listings or content that are no longer relevant or that fail to meet our applicable policies.

25. Governing Law

These Terms shall be governed by applicable laws of India, subject to any mandatory legal rights that apply to you.

Any legal matters relating to the Website may be subject to the jurisdiction of the appropriate courts in Tamil Nadu, India, unless applicable law requires otherwise.

26. Contact Us

If you have questions regarding these Terms and Conditions, you may contact us at:

Namma Nellai
Website: nammanellai.in
Email: support@nammanellai.in 

For privacy-related questions, please contact: support@nammanellai.in 

27. Acceptance of These Terms

By accessing or using Namma Nellai, submitting a listing, submitting a review, uploading content, using a contact form, or otherwise interacting with the Website, you confirm that you have read and understood these Terms and agree to be bound by them.

If you do not agree with these Terms, please do not use the Website or submit content to it.